Tuesday night’s regular meeting between the 94th precinct’s residents and police officers came loaded with a clear mandate conveyed through signs posted around the neighborhood and seen earlier this weekon utility poles and local blogs. After a remark that Bedford Avenue on New Year’s Eve looked more like Mardi Gras than New York, the presentation compared crime rates between 2010 and 2011, highlighting lowered rates for most major crimes and pointing out that the…
94th Precinct Community Meeting
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Every time I’ve called 311 to complain about noise, I’ve been put on hold and have never spoken to a rep after waiting at least 20 minutes. I call the 94th precinct directly when I need action.
Getting put on indefinite hold is definitely a problem and shouldn’t happen with 311. However, it’s still important to call it as I know from experience that that call record gets used quite a lot in making future planning decisions; I don’t think that’s true of police records, which are generally much more poorly kept and hard to access.
Using 311 during the day when there are several operators available is one thing — my experience in reporting potholes has been fine — but when it’s 2am and all you want to do is sleep and not be kept on hold (and use up cell-phone minutes), 311 has to think of a better way to pick up the pace.
It seemed like there was a lot of griping going on and not a lot of things getting resolved besides the officer running the meeting (I didn’t catch his name) directing people to call 311. I attended the meeting to represent my demographic (i.e. one who patronizes and participates in noisy businesses on Franklin) and was happy to see a diverse crowd!
Deputy Inspector Terence Hurson.